Natural wine really is a totally different product to what 98% of the world's wines are like, both in production method, attitude in the vineyard and of course, the taste and flavour profiles.
Many of the wines we sell are unfiltered, which in itself allow for a totally different texture to the wine. It's very different to the tighter, refined style most commercial wineries strive to achieve, and that's one reason we love natural wines so much too! When you buy these wines, they are genuinely much more 'alive' than commercial wines, because they have a very limited amount of sulphites added (many with none at all) which commercial winegrowers use to stabalise the wine at the point they feel it is ideal to sell at. These wines however, are made by artisan growers who believe real wine should not be held back by excessive suphites, flavour enhancers, tight filtration or additives and as such, the wines are often much more free, more expressive and more charismatic. Sometimes this can include certain odours or flavour profiles you might not be used to, including brettanomyces (or Brett for short) which is a yeast that gives off a slightly barnyard smell in certain doses. Some critics would claim this as a fault, whilst others will claim it as part of the wine itself.
Before you totally disregard any of these wines you find offputting at first, we suggest putting the cork back in and trying it the next day... or the next. It's amazing how much these natural wines develop once they have had some contact with oxygen and we've often found some wines we did not love at first became instantly more appealing after two days in the fridge!
Of course, if you believe your wine to be faulty or damaged on arrival, please do let us know and we will try to rectify the problem as quickly as possible.